Differentiators – Why IVDesk Wins for Clients Every Time!
Something came up this week that made me think about the comparisons we do with local environments during the sales process. Usually, we do the normal comparisons, local servers, operating systems, CALs and SALs, local staff, backups, etc. , but when a company moves to IVDesk, they get more, a dramatic amount more.
With IVDesk you get all your applications hosted, MS Office Licenses provided, unlimited file and folder storage, 24×7 Helpdesk for all your employees, and the virtual desktop that you can securely connect to from any Internet connection anywhere. Looks the same whether you’re in your office, at home, on the road, everywhere. You login and the IVDesk desktop looks just like your PC’s desktop. It’s all there.
So, what else does IVDesk provide???
- Dramatic Redundancy. Within the IVDesk environment this includes replicated servers, data, backups, application server virtualization, redundant connections, staff/helpdesk support, and expertise. It’s all part of the IVDesk environment.
- Scalability. We can quickly add users, applications, servers, virtual servers, database servers, connections, files and folders, everything you would need. All quickly and based on simple monthly payments for use. Scalability as a Service.
- Expertise. We never go to sleep, never take lunch, don’t go on vacation, and never quit our jobs. We’re there for you as your “staff”. Always responsive, service oriented, speaking your language and interested in how we can help you. At all levels. So if it’s complicated Excel Macros or Formulas, simple Word mail merges, turning up Virtual Servers, what ever it is, we’ve got the staff who can help, cheerfully, each day, every day.
- Disaster Recovery. Typically, our customer’s previous situations included local servers, network equipment, backups, etc. All running locally in a room or computer room. Sometimes secure, sometimes not. Sometimes backed up, sometimes not. All at risk for a local fire, water flooding, air conditioner malfunction, snow storm, etc. All at risk, every day. What if… With IVDesk, all your applications are off-site. All your data’s off-site. You can always access it from anywhere. If there’s a local disaster, your staff can work from home, a hotel, a coffee shop, anywhere there’s an Internet connection. Your desktop looks EXACTLY the same, even if your buildings been burned down. It’s the same. No additional costs, built in as part of IVDesk, it’s there…
So as you think about who and how should your IT needs be fulfilled, there are local support options. They cost more then IVDesk, less reliable, but they’re there. You can choose that. But remember, with IVDesk, not only do you get all your IT needs taken care of you get the “extras” because it’s IVDesk. You get more, a dramatic amount more.
Give us a call, let us help and you’ll be like our other customers, very happy that they choose us.
It’s a good time to call IVDesk!